Thank you for shopping at Doll Closet Store!
All our doll clothes and accessories are handmade collector’s pieces, crafted with great care and attention to detail. These items are delicate and require special care when handling, storing, and displaying. Some pieces should not be washed or exposed to water or direct sunlight.
Please read our refund and return policy carefully:
🔄 Returns
Due to the handmade and delicate nature of our items, we only accept returns under the following conditions:
- The item arrived damaged or defective.
- You received the wrong item.
To request a return, please contact us within 7 days of receiving your order at
📧 kiriamultivendas@gmail.com
To be eligible for a return:
- The item must be unused, in its original condition, and in the original packaging.
- Include photos of the issue and your order number in the email.
💸 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- A refund will be issued to your original payment method within 5–7 business days.
Please note:
- Shipping costs are non-refundable.
- Custom orders are non-refundable and non-returnable, unless they arrive damaged.
🔁 Exchanges
We only replace items if they are defective or damaged.
For exchange requests, please contact us at kiriamultivendas@gmail.com.
📦 Return Shipping Address
Please send returns to:
Closete Doll Store
Tulipanhaven 220 1.1 8200
Aarhus, Denmark
Customers are responsible for return shipping costs, unless the item received was incorrect or damaged due to our error.
We appreciate your understanding and support of our small handmade business. If you have any questions, don’t hesitate to reach out!